Pinex Group

Privacy Policy

The Privacy Policy (“Policy”) has been created to demonstrate the commitment of PINEX COMERCIAL IMPORTADORA LTDA, registered under CNPJ/ME No. 15.448.112/0001-87, and PINEX LOGISTIC SOLUTION LTDA, registered under CNPJ/ME No. 30.104.500/0001-34 (hereinafter referred to as “PINEX,” “we,” or “our”), to the security and privacy of information collected from users, who are the holders of their personal data (“Data Subject,” “User,” or simply “you”), as well as to assist Data Subjects in making informed decisions regarding their privacy.

This Policy clarifies the general conditions for the collection, use, storage, and other forms of processing and protection of personal data on our website https://www.pinexgroup.com/ (“Website”), in accordance with the Brazilian legislation currently in force regarding privacy and the protection of personal data, including but not limited to Law No. 12.965 of April 23, 2014, and Decree No. 8.771 of May 11, 2016 (“Brazilian Internet Civil Framework”), as well as Law No. 13.709 of August 14, 2018 (“General Data Protection Law” or “LGPD”).

To maintain direct contact with you, PINEX has appointed a Data Protection Officer responsible for managing a communication channel:

Data Protection Officer: Rosângela Neto | Contact: privacy@pinex.com.br

This Privacy Policy may be updated or amended at any time, and any changes will be prominently disclosed on our Website.

By using our Website, you freely, informedly, unequivocally, expressly, and fully agree to this Policy.

We recommend a careful reading.

  1. Target Audience

  2. What is the Processing of Personal Data

  3. Who Controls Your Personal Data

  4. Information We May Collect

  5. Legal Basis for the Processing of Personal Data

  6. Sharing of Personal Data

  7. Rights of Data Subjects

  8. How We Store and Process Personal Data

  9. International Transfer of Personal Data

  10. Retention Period of Information

  11. Communication Policy

  12. Links to Other Websites

1 - TARGET AUDIENCE

This Privacy Policy applies to individuals who:

● Access our website
● Contact us

2 - WHAT IS THE PROCESSING OF PERSONAL DATA

The processing of personal data (or to process data) means any operation carried out with such data.

For example:

  • Collection

  • Use

  • Processing

  • Storage

  • Deletion

Personal data refers to information related to an identified or identifiable natural person. Data related to you, as a User of the PINEX Website, constitutes personal data.

3 - WHO CONTROLS YOUR DATA

When you access our Website, PINEX acts as the controller of the processing of your personal data, in accordance with applicable legislation and as described in this Policy.

4 - INFORMATION WE MAY COLLECT

Important: You are not obliged to provide your personal information. However, without providing certain data when requested, access to some functionalities may not be possible. In addition to the data you provide to us, information is automatically collected whenever you interact with our Website. Such information is generally not identifiable, but when combined with other data that enables association with you, it will be treated by PINEX as personal data. To the extent permitted by applicable law, PINEX may process the following personal data provided by you:Importante: Você não é obrigado a nos conceder suas informações pessoais. No entanto, sem conceder certas informações quando estas forem solicitadas, não lhe será permitido o acesso a algumas funcionalidades. Além dos dados que você nos informa, sempre que você interagir com o nosso Site serão coletadas informações de forma automática. Tais informações geralmente não são identificáveis, porém, quando combinadas com outros dados gerando a capacidade de se associar a você, será tratado pela PINEX como dados pessoais. Nos limites permitidos pela legislação aplicável, a PINEX poderá tratar os seguintes dados pessoais que por você nos forem informados:

Source

Data Collected

Purpose of Processing

Website navigation

Navigation information: data collected through cookies or device IDs, including IP address, access dates and times, visited pages, and duration of visits.

Navigation information: data collected through cookies or device IDs, including IP address, access dates and times, visited pages, and duration of visits.

Cookies: enable special functionalities on the website, generate statistical information, improve the website, and offer personalized advertising. For more information, please see our Cookie Policy.

Access log: we have a legal obligation to store your information to provide it to the authorities when requested.

Forms completed on the website

Contact information: name, phone number, company, e-mail, and message.

To respond to your inquiries, requests for information about PINEX, and “Contact Us” messages.

5 - LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

Please note that the personal data listed above will be collected by PINEX and subsequently processed only as necessary to achieve the purposes set forth herein.

We do not intentionally collect, store, or otherwise process excessive or unnecessary personal data for the purpose for which it was collected, nor do we process sensitive data (those related to racial or ethnic origin, religious belief, political opinion, union or organizational affiliation of a religious, philosophical, or political nature, health, or sexual orientation, as well as genetic data) or data from children and adolescents. Therefore, we ask that you refrain from sharing such data with us. If we become aware of any inadvertent collection or processing of such data, it will be deleted from our records.

Art. 7º, I da lei nº 13.709/18

With your consent.

Art. 7º, II da lei nº 13.709/18

For compliance with a legal or regulatory

Art. 7º, V da lei nº 13.709/18

When necessary for the execution of a contract or preliminary procedures related to a contract.

Art. 7º, IX da lei nº 13.709/18

When the processing of personal data is in accordance with PINEX’s legitimate interests, always respecting your rights, freedoms, and data protection interests. Processing may also be necessary to protect your interests or those of third parties.

6 - SHARING OF PERSONAL DATA

When necessary to achieve the purposes described in Section 4, PINEX may share your personal data with the third parties listed below, in order to ensure the proper provision of services, the secure storage of your personal data, and an improved experience with PINEX. Whenever data sharing occurs, it will be carried out within the limits and purposes of our business, in accordance with the purpose of data processing and as authorized by applicable law. Accordingly, your data may be shared with:

Recipient Website development platform

Online platform for the creation, editing, and hosting of the website.

Security service providers

Ensuring the security of information processed by PINEX.

Cloud servers

Storage of information in the cloud.

Public authorities

Responding to reports, investigations, judicial measures, and legal proceedings, as requested, as well as fulfilling legal, regulatory, and tax obligations.

7 – RIGHTS OF DATA SUBJECTS

In accordance with and within the limits of applicable law, you, as the data subject, may contact us to exercise your rights, including to request:Na forma e nos limites da legislação aplicável, você, na qualidade de titular de dados pessoais, poderá entrar em contato conosco para exercer seus direitos, de modo a requerer:

Confirmation and access

Allows you to confirm the existence of personal data processing and, if confirmed, request access to a copy of such data.

Security service providers

Ensuring the security of information processed by PINEX.

Cloud servers

Storage of information in the cloud.

Public authorities

Responding to reports, investigations, judicial measures, and legal proceedings, as requested, as well as fulfilling legal, regulatory, and tax obligations.

8 – HOW WE STORE AND PROCESS PERSONAL DATA

PINEX adopts technical and administrative measures capable of protecting personal data from unauthorized access and accidental or unlawful destruction, loss, alteration, communication, or any form of improper or unlawful processing. The personal data collected are stored in a secure environment and may be processed and stored on servers located in Brazil or abroad, by contracted service providers who comply with applicable data protection legislation and with PINEX’s internal security policies. We implement appropriate measures such as encryption, restricted access, and confidentiality agreements with our employees and suppliers who may have access to personal data during the performance of their duties, ensuring that all processing activities respect the principles of confidentiality and integrity.

9 – INTERNATIONAL TRANSFER OF PERSONAL DATA

Personal data collected by PINEX may be transferred and stored outside Brazil, to service providers responsible for hosting or processing data on our behalf. In such cases, PINEX ensures that the destination country provides an adequate level of protection for personal data, as defined by the National Data Protection Authority (“ANPD”), or that appropriate contractual safeguards are in place, including standard contractual clauses or other mechanisms permitted by the LGPD. PINEX remains responsible for the processing of personal data transferred abroad and ensures that all recipients comply with the same security and confidentiality standards adopted in Brazil.

10 – RETENTION PERIOD OF INFORMATION

Personal data will be stored only for as long as necessary to fulfill the purposes for which they were collected, including compliance with legal, contractual, or regulatory obligations, or for the regular exercise of rights in judicial, administrative, or arbitration proceedings.

Once the retention period has expired or the purpose of processing has been achieved, the personal data will be deleted, subject to the cases provided for in Article 16 of the LGPD, such as:

  • Compliance with a legal or regulatory obligation by the controller;

  • Transfer to a third party, provided that the data processing requirements set forth by law are respected; or

  • Exclusive use by the controller, with access by third parties prohibited, provided that the data are anonymized.

11 – COMMUNICATION POLICY

PINEX may use your contact information to send communications regarding institutional or service matters.

You may at any time request the interruption of such communications by using the opt-out mechanisms made available in each message or by contacting the Data Protection Officer at privacy@pinex.com.br.

We do not send unsolicited messages requesting personal information, passwords, or financial data. If you receive any suspicious communication purportedly from PINEX, please contact us immediately through our official channels.

12 – LINKS TO OTHER WEBSITES

Our Website may contain links to third-party websites.

PINEX is not responsible for the privacy practices, content, or security of such websites. When accessing other websites from links provided on our Website, we recommend that you review the respective privacy policies before providing any personal data.

The inclusion of such links does not imply any endorsement, approval, or association by PINEX with such third parties, their products, or services.

FINAL PROVISIONS

PINEX reserves the right to modify this Privacy Policy at any time to ensure continuous compliance with applicable legal and regulatory requirements, or to reflect changes in our data processing practices.

Any updates or amendments will take effect upon publication on our Website, with the revision date duly indicated.

We recommend that you review this Policy periodically to stay informed about how we protect your personal information.

 

PINEX COMERCIAL IMPORTADORA LTDA.
CNPJ/ME No. 15.448.112/0001-87

 

PINEX LOGISTIC SOLUTION LTDA.
CNPJ/ME No. 30.104.500/0001-34

Data Protection Officer: Rosângela Neto
E-mail: privacy@pinex.com.br